Our customer
Process
We use data and customer insights with behavioural design to tap into the subconscious drivers of decision making. Iterative experimentation designed to influence behaviour change.
Our customer
Process
We develop and implement hypotheses to uncover winning test groups which are designed to layer on incremental growth.
Performance
Approach
Purchase journey optimisation for a premium jewellery brand. Increased revenue by reducing buyer anxiety.
Conversion
Total increase
15.5%
Order Value
Average increase
5.5%
Visitor profit
Average per visitor
21%
Full service
Build and Grow
Our customer
Process
We’re trusted by international brands including T.M. Lewin, Antler Luggage, MG Motors, The Body Shop, Sant Ambroeus, Totter + Tumble, The Foldie, Copper Pearl and Linjer Jewelry.
What’s included
Plan types
Discovery
All plans include
Funnel Analysis
Heatmap Analysis
Voice of Customer Analysis
Ideation workshop
Hypotheses Development
Heatmap Analysis
Voice of Customer Analysis
Ideation workshop
Hypotheses Development
Creation
Includes Discovery
All discovery services
UX/UI Design
Theme Customisation
Dedicated Slack Channel
Behavioural Insights
UX/UI Design
Theme Customisation
Dedicated Slack Channel
Behavioural Insights
Transformation
Includes Creation
All creation services
Custom App Development
Systems Integration
Omni-channel Loyalty & POS
Custom App Development
Systems Integration
Omni-channel Loyalty & POS
Performance
Approach
We focus on marginal gains which compound to generate transformational and sustainable growth. This improved efficiency helps to lift profit margins and fuel scaling efforts through paid media.
Repeat Purchase
average increase
1.3x
Revenue
Per month
1.2x
CVR
Per month
1.4x
